Tenants Guide and Fees

Welcome to Ashton Estate Agents Ltd. We’re here to guide you through the process of setting up an Assured Shorthold Tenancy (AST) with us. Please read the following information carefully:

Getting Started

Holding Deposit: To secure your chosen property, we require a holding deposit equivalent to one week’s rent. This fee is non-refundable, so please discuss any concerns with one of our agents before payment.

Application Process: Complete all application forms provided by our lettings team and return them to our office within 2 days of issuance. We’ll need additional documents, including your passport, bank statements, wage slips, and proof of residence.

  • Documents Required: Passport and Visa (if applicable)
  • Last three months’ bank statements
  • Last three months’ wage slips
  • Driving licence or utility bill for current address proof

    For self-employed: Savings account and SA302 tax return forms

    Referencing: We’ll conduct employer and landlord reference checks, credit checks, right-to-rent checks, and other necessary verifications.

    Please inform your referees that they will be contacted for references to expedite the process.

    Holding Deposit Details: The holding deposit will contribute towards the damage deposit due before moving in.

    It is refundable only if the landlord withdraws. Non-refundable if the tenant fails the checks or does not provide the required information within 15 days.

    Identity and Address Verification: In compliance with Money Laundering Regulations 2003 and Immigration Act 2014, we require passport/Visa copies from all tenants. 

    Damage Deposit: Your deposit will be protected in a Government-approved Deposit Scheme, typically The Deposit Protection Service. You’ll receive a signed deposit certificate and terms, along with an inventory to sign as proof of the property’s condition.

    Permitted Charges

    Holding deposit – one week’s rent

    Security Deposit – 5 weeks’ rent

    Key replacement – £60.00    (£50+VAT)

    Tenancy amendments – £60.00  (£50+VAT)

    Utility and Service Payments: Gas, electricity, water, communication services, installation and subscription to cable/satellite, TV license, and council tax. where applicable,

    Tenant Protection: We are a member of Propertymark for client money protection and TPO for redress scheme. Contact us for more details.

    Initial Payment: Before moving in, we require at least one month’s rent as a deposit and the first month’s rent in advance. Payments must be cleared in our bank before key release.

    Key Release: Keys to your new home will be released only after all payments are received and confirmed.

    For any questions regarding lettings or this guide, please feel free to contact us. We’re here to help make your move smooth and stress-free!